Privacy policy

Who we are

Cogenture designs and manufactures instruments for water and gas pipeline networks, and the CLog platform they report to. Our office is at 1st Floor, 102 Sai Siddhi, Opp. Fire Brigade, Thane West, Thane 400608, Maharashtra, India. For anything on this page, write to info@cogenture.in or call +91 77383 95222.

What this policy covers

This policy covers this website. It does not cover the CLog application, which is governed by the agreement under which your organisation uses it, and it does not cover the data your devices record — that belongs to you.

What we collect, and why

What you type into a form and, only if you accept analytics cookies, statistics about how the site is used. There is no advertising pixel and no profiling on this site.

• Enquiry form — first and last name, email address and phone number, which are required; organisation, role, country, subject and your message, which are not. We use these to answer your enquiry.
• Document requests — first and last name, phone number and email address, so we can send you the document and know who asked.
• Server logs — your IP address and browser identifier are recorded with each submission, to spot abuse of the form.
• Usage statistics, only with your consent — if you accept analytics cookies, Google Analytics 4 records the pages you visit, how you arrived, your approximate location and your device and browser type. We use it to see which pages are useful. It is not linked to anything you type into a form. If you decline, nothing is collected. See the cookie notice to change your choice.

What we do not do

• We do not sell your details, and we do not pass them to anyone for their own marketing.
• We do not add you to a mailing list because you asked a question. If we ever run one, you will have to ask to join it.
• We do not use your enquiry to build a profile of you.

How long we keep it

Enquiries are kept for three years from your last contact with us, so we have the history if you come back to us about the same site or scheme. After that they are deleted. If you ask us to delete yours sooner, we will, unless we are required to keep it.

Who else sees it

Our hosting provider stores the site and its database on our behalf, and our email provider carries the notification to us. Neither uses your details for anything of their own. If you accept analytics cookies, Google receives the usage statistics described above and processes them on our behalf; advertising features are switched off. We do not transfer your details outside India except insofar as those providers, Google included, operate internationally.

Your rights

Under the Digital Personal Data Protection Act 2023 you may ask us for a copy of what we hold about you, ask us to correct it, ask us to delete it, or withdraw a consent you have given. Write to info@cogenture.in and we will respond within thirty days. If you are not satisfied with our answer you may complain to the Data Protection Board of India.

Security

The site is served over HTTPS. Enquiries are held in the site database, reachable only by the people who run the site. We do not ask for and will never store payment details on this site.

Changes

If this policy changes, the date at the top of the page changes with it. Material changes will be described here rather than made quietly.

Prepared for Cogenture as a working draft. Have your own counsel review it before relying on it.